Our refund and returns policy will be as below :-
- For Damage goods receipt – Customer should inform the company within 3 days of damage goods received by him along with the photographs of the consignment.
- For return or replacement of of the goods receipt – Customer should inform the company within 7 days of damage goods received by him.
For communication kindly email us on : info@sgphyto.com
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return procedure , we require a receipt or proof of purchase like Invoice/ Delivery Challan / Receipt etc.
You would need to send the products at your expenses. The product should reach us within 15 days of dispatch.
The SG Phyto Pharma Pvt Ltd., would consider return under :-
- Damaged goods / Expired goods received by customer
- Wrong product delivered to customer against order
- Incomplete order / Missing products against order
The return policy would not work under :-
- Opened / used products
- Original company packing missing
- Damaged product reported after 3 days of receipt.
- The return / replacement reported after 7 days.
Need help?
Contact us at info@sgphyto.com for questions related to refunds and returns.